This Privacy Policy explains how SR Tile LLC, which does business as Quality Home Services (“we,” “us,” or “our”), collects, uses, and protects your information when you visit qualityhomeservicesfl.com (the “Site”) or contact us. By using our Site or services, you agree to this policy.

1. Information we collect

Information you give us. When you fill out our contact or quote request form, or reach us by phone or email, we collect the information you provide — typically your name, email address, phone number, service location or ZIP code, and details about the work you need.

Information collected automatically. When you visit the Site, we and our service providers may automatically collect technical information such as your IP address, browser and device type, pages viewed, and the site that referred you, using cookies and similar technologies.

2. Cookies and similar technologies

We use cookies and similar technologies to operate the Site, remember your preferences, keep it secure, measure performance, and support our marketing (see Section 3). You can control or disable cookies through your browser settings, though some features may not work as intended. Our Site also uses:

• Google reCAPTCHA to protect our forms from spam and abuse. Your use of reCAPTCHA is subject to Google’s Privacy Policy and Terms of Service.
• Google Maps to display our service area. Google may set cookies and collect data as described in Google’s Privacy Policy.
• Hosting and caching provided by our web host to deliver the Site quickly and reliably.

3. Advertising and remarketing

We may advertise our services through Google and Meta (Facebook and Instagram). These platforms may use cookies, pixels, and similar tools — such as Google Ads and the Meta Pixel — to show you our ads on other websites and apps, to measure ad performance, and to show ads to people who have previously visited our Site (“remarketing”). This may involve sharing limited technical information (like your device identifiers or activity on our Site) with these advertising partners.

You can control or opt out of personalized advertising here:

• Google: adssettings.google.com
• Meta (Facebook/Instagram): your ad preferences within your Facebook or Instagram account settings
• Industry opt-outs: optout.aboutads.info (DAA) and optout.networkadvertising.org (NAI)

4. How we use your information

We use the information we collect to respond to your inquiries; prepare quotes and estimates; schedule and perform work; send service communications, appointment updates, and invoices (including through field-service software such as Jobber); operate, secure, and improve our Site and services; run and measure our advertising; and comply with our legal and accounting obligations.

5. How we share information

We do not sell your personal information. We share information only with service providers who help us run our business — for example, our web host, Google (reCAPTCHA, Maps, and Ads), Meta (advertising), and our scheduling and invoicing software (Jobber) — and only as needed for them to provide their services to us. We may also disclose information when required by law, to enforce our agreements, or to protect our rights, property, or safety.

6. Data retention

We keep your information for as long as needed to provide our services, maintain business and accounting records, meet legal obligations, and resolve any disputes.

7. Your choices and rights

You may request access to, correction of, or deletion of the personal information we hold about you, and you may opt out of marketing communications, by contacting us using the details below. Depending on where you live, you may have additional rights under applicable privacy laws, and we will honor those rights as required.

8. Security

We use reasonable administrative and technical measures to protect your information. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

9. Third-party links

Our Site may link to other websites, such as our Google Business Profile or social media pages. We are not responsible for the privacy practices of those sites; we encourage you to review their policies.

10. Children’s privacy

Our Site and services are intended for adults and are not directed to children under 13. We do not knowingly collect personal information from children.

11. Changes to this policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date at the top of this page. Your continued use of the Site after changes are posted means you accept the updated policy.

12. Contact us

Serving Tampa & all of Hillsborough County, Florida.